Devoteam

You want to be a part of Devoteam today because we offer excellent opportunities to grow for everyone. But it wasn’t easy to get here. Few years ago we decided to stop focusing on Czech clients only and went out to explore, so to speak. And our efforts were eventually crowned with success. We became the International Centre of Excellence for ServiceNow implementation. In human language, this means that a large part of the ServiceNow implementations in the whole Devoteam group are carried out by us from Prague, Ostrava and Bratislava. We are expanding our teams in Prague, Ostrava and Bratislava. And as always, we focus on new trends from Agile IT, Machine Learning, Cloud to Cyber Security. There's a lot going on and we're certainly not boring.

We consult, and we implement. Consult-implement, consult-implement is the daily rhythm that allows us to switch projects and clients, and never fall into a boring routine. We’re always to be found where tech-related business is happening. Agile IT, Cyber Security, Cloud, Data as a Service, Business Automation – we are with modern trends and digital transformation of companies. We’re also supremely client-focused, and this has led us to build our own Managed Services team in Ostrava, so that we can continue to offer excellent support to our clients. As a result, technical specialists can also work for us.

We want you, and every new hire, to think like a businesswoman or businessman. Never be afraid to take a complex, hard look at what we do. You’ll be free to try out new possibilities and methods. If you discover some technology we don’t offer, you’re more than welcome to help extend our portfolio. We often see such new technologies slowly creep up to become one of the cornerstones of our business, ServiceNow being a perfect example.

A business-like mindset is in our DNA. We chase opportunities as a matter of course, and we don’t get lost in short-term goals, cash, and KPI’s. Our main goal is to satisfy customers with a friendly and open-minded approach.

We’re not hard-core coders, and we’re not simply consultants afraid of the keyboard. We’re kind of dancing around the limits, joining these worlds together. You can think about us as Transformakers, who can lead a whole company through digital transformation. We understand business, key processes, and ones and zeros alike. Lately, we’ve refocused on ITSM tools, showing our capacity for adopting technologies that bring true value to our clients. The whole industry is growing at a fascinating pace, and we’re enjoying the tempo. It allows us to show we’re truly the crème de la crème of our industry. 

We are not hard core programmers, but neither are we consultants who can't program. We move in the intersection of both worlds. We are transformers and can guide companies through digital transformation. We understand how business works, the processes and everything big companies need to succeed. But we also understand zeroes and ones. We know how to select innovative technologies, deploy them and adapt them as needed to add the most value to the customer.

We feel like a fish in water in the world of ITSM tools. Our domain is the ServiceNow cloud platform, which helps large companies to efficiently handle requirements, change, claims and reporting management. Devoteam also partners with other top cloud companies within EMEA such as Google, Amazon, Microsoft and Salesforce. As consultants, we are also strong in the other pillars of IT Operations, Customer Service, HR and Cybersecurity. There is no shortage of projects and opportunities with us.

Our org chart is more of a bumpy line. And we wouldn’t have it any other way. We operate in a flat environment, with the leadership up top, and the consultants working in concert. We dynamically organize ourselves into small agile teams fit for the projects we’re working for at the moment. When a project starts, we make a team fit for that purpose based on skills, capacities and preferences. You can even work on 2-3 projects at the same time, providing you can manage your own time. Every project has its own PM, who coordinates our efforts, but we learned we can do without line managers just fine. The teams average at 6 people, which allows us to quickly assess whether we’re working fast enough and well enough to satisfy our client’s needs. It’s surprisingly efficient, as we don’t need to report to anyone from “above”, and we can focus on what’s important. 

Devoteam’s DNA is defined by its founders. The de Bentzmann brothers have built the company from nothing, and since they still lead it, they manage to maintain startup-like energy, despite our corporate size. We value interest, friendship, understanding, and collaboration extremely, and they’re underlined by responsibility and family-like culture cultivated by Sylvain, our CEO. Our leadership generally aims to guide and help, rather than to direct and rule. This approach simply works, and the people in Devoteam are all extremely responsible and professional. We can rely on each other, which allows us to behave in an agile manner, to innovate, and essentially function as a startup does. We don’t play politics, and we like to do our work.

In Prague, we sit in two large open spaces where we don't have fixed workplaces. We change them depending on what project we are working on or how many of us want to work from offices and who prefers home office. It's worked well for us to have people sitting together on the same project. We are based in the very centre of Prague at the Ovocny Market, the perfect place for our group who like to go out for lunch together. The biggest problem is usually the choice of location.

Outside of work, we often go to the mountains to exercise or stay in the office and play board games. Worth mentioning are also football tournaments and great wine Fridays. Every Friday after work, anyone who has time can hang out here. Have a glass of wine and chat about all sorts of things. Why wine and not beer, you ask? Because we're a French company :) 

Joining a new work environment is a very important step, and it takes a bit of know-how. We’ll see you as an equal partner from day one, be ready to work hard, and also go to lunch with everyone else. But you will always have your work uncle or aunt ready to help you with the technical side of things. They will explain everything from the work environment and culture to some technical skills you will need.

You’ll do a lot of studying in the first few weeks. And then we’ll give you a demo project with real user stories, with us as the client. We all went through it and we know this process manages to bring the best out of people. After this experience, you’ll be certified and ready to join us with our main body of work.

After your trial period is over, you’ll be assigned a mentor. We don’t hire external mentors, it will be one of your co-workers. Principals help guide seniors, seniors help guide juniors. Mentors are responsible for the personal and career development of people they take on, so one of the first things on the bucket list will be determining your ideal career path, and checking that you’re always moving in the right direction. They will always be ready to help you and you will meet regularly, to develop your key competencies to the max.

We started building our Ostrava team two years ago, but today we are a full-fledged branch office with a team of consultants and technical specialists. At now we have ambitious plans to develop projects in the area of managed services and cloud. Within Ostrava we are now an attractive employer with an exciting future and we're starting to add more great colleagues from the border areas. We are very excited about the drive and potential that Devoteam now has and expect to see many more very interesting opportunities and challenges ahead.

We usually introduce work at Devoteam by saying that it’s a bit like going to university again. You know what you’re supposed to be doing, but no one checks on you every other hour. We value results, and customer satisfaction. The rest is up to you. You will be given great freedom of maneuver and thought. This also means you will bear a lot of responsibility, and if you reach a cul-de-sac, you will be expected to own up. It’s important to be able to communicate with co-workers and clients alike. We don’t condone radical individualistic behavior. We work as a team, and we discuss all issues frequently.

DEVOTEAM OSTRAVA

We moved to new offices in Ostrava. You can find us in the centre, just a short walk from the legendary Stodolní Street. The offices are our favourite meeting point, whether we are brainstorming on projects or having lunch together. We often have prosecco and cake , play games together or have a Star Wars marathon.

For us, every project is unique. This is why we often encounter problems no one among us has faced before. Oftentimes, they never had to be solved period. But we like it that way. We choose clients with interesting and specific needs because we like the challenge. We are naturally attracted to this kind of work, but we don’t force anyone to do it for us. Like we already mentioned, teams are built based on preferences and capacity. 

DEVOTEAM BRATISLAVA

In Bratislava we have a very intimate team in an office building in the middle of Bratislava. We are a small team and so we don't lack a very friendly to family atmosphere. For our team, it is key to choose colleagues based on their experience and seniority, of course, but besides that, it is very key for us to choose colleagues that are close to us in mindset.

You can go from junior consultant to senior, then become a lead, a principal, and then a senior principal. If you’re doing a swell job, you’ll advance quickly, even within half a year from joining us. But you’ll have to work for it. We don’t encourage people to work till they burn out. You should rather take a step back and think about how to work efficiently and more quickly. You should be ready to learn, accept feedback and use the help your mentor provides. And you won’t be able to sit it out here. The environment simply won’t let you.

And how to start a career in Devoteam? Our ServiceNow Training program has proven to be the best tool for us, where you not only learn how to work with the ServiceNow platform, but after passing the exams you get certified and get the opportunity to work as a consultant in our other teams.