Open position at Confirmo
Customer Success Specialist
- Work schedule
- Full-time
- Address
- Corso IIa, Křižíkova 148/34, 186 00 Praha 8
Confirmo is the fastest growing crypto payment gateway, trusted by industry leaders such as FTMO, Alza, or Trezor. Our flexible solutions, low fees, and top-class support make it easy for businesses of all sizes to accept crypto payments. Confirmo has been at the forefront of the dynamic world of cryptocurrency and Web3 since 2014. Recognized by Forbes US as one of the top crypto payment gateways globally, we are driven by the rapid developments within the crypto and Web3 industries. We are seeking a Customer Success Specialist who will help us to support our ever growing customer base.
What you will do:
- Helping our clients with Confirmo integration, good in-depth knowledge of our functionality and inner processes.
- Processing clients requests into new feature proposals.
- Analyzing and optimizing Confirmo workflows in terms of cooperation with clients.
What we are looking for:
- Exceptional communication skills, with strong emphasis on written word and understanding of client needs
- Good organisational skills and imaginative problem solving skills
- Proficiency in written English; native Czech is an advantage.
- Interest in cryptocurrencies.
- Previous professional experience in related fields is beneficial.
- PHP / Wordpress / Wocommerce / other plugins knowledge is a big advantage
- Keen to learn and adapt on the job, with most skills expected to be developed through hands-on experience.
What We Offer:
- A role that contributes to the global transformation of the crypto payment gateway space.
- A position within a well-funded, forward-thinking startup environment.
- A dynamic and entrepreneurial team that shares a passion for the evolving crypto landscape.
- Flexible working hours and the option for remote work.
- A modern office space in Karlín, promoting a creative and collaborative atmosphere.
If you are interested in hearing more about this opportunity, send your details over. Our Recruiter, Brian, will get back to you as soon as possible. We look forward to hearing from you.
