Open position at Smartlook

Operations Manager / System Administrator

Work schedule
Šumavská 524/31, 602 00 Brno

Smartlook has been on quite the ride over the past couple of years. We grew from zero to EUR 3 million+ in annual recurring revenue — serving companies across various industries, ranging from modest blogs to large banks. What started as a simple session recording tool for websites is now a feature-rich analytical mega tool offering unparalleled insight into how online products work. Smartlook is truly a product-oriented company. With more than 2,800 paying customers across the globe, we never focus on a single customer or geographical location. Instead, our strategy is based on ideas that are applicable across our entire user base. 

          Petr Janošík


Petr Janošík

Your main responsibilities

  • CRM implementation from a project management point of view
  • Analysis of current internal systems and their consolidation if required
  • Understanding, mapping, and improving internal processes
  • Managing security compliance projects
  • Oversight and administration of our internal systems
  • Cooperation with main stakeholders across various departments to ensure data consistency 

What we expect from you

  • Hands on experience with systems and processes preferably from a software company
  • Experience with system implementation
  • Knowledge of Gsuite, Salesforce, Hubspot, and subscription management tools is a plus
  • Independent and accountable
  • Analytical mindset, dynamic and versatile person
  • Interest in new technologies
  • Willingness to learn new things
  • Communicative level of English 

We do generic analytics and we don't do anything just for one client. For each request, we determine if we can find at least a thousand other clients who will use the solution.

Ondřej Machek, CTO

What can you expect from us

  • ESOP - Employee Stock Option Plan
  • Absolute freedom in when and where you work from (we like to meet in the office once in a while)
  • No complicated hierarchy or bureaucracy - just a bunch of people (90 at the moment) who like their job and want to create something special
  • Offices in Prague (Karlín) and Brno (19th floor of Šumavská Tower - the best view in Brno)
  • Education budget (10k/year), English lessons, Multisport card, unlimited Vodafone plan
  • A really informal work environment, flexible working hours, 5 weeks of holidays per year, sick days, 1 volunteer day per year, even a day off for your birthday
  • Regular meetups with speakers, team buildings, afterwork beers or just classic parties

Share opportunity