Open position at Smartlook

Senior Product Manager

Work schedule
Full-time
Address
Šumavská 524/31, 602 00 Brno

Smartlook has been on quite a ride over the past couple of years. We grew from zero to more than EUR 5 million+ in annual recurring revenue and are serving companies across various industries, ranging anywhere from simple blogs to large banks. What started as a simple session recording tool for websites is now a feature-rich analytical solution offering unparalleled insights into how online products work. Smartlook is truly a product-oriented company. Having over 2,800 paying customers from all over the world, we never focus on a single customer or geographical location. We base our strategy on coming up with ideas applicable to a large portion of our user base. 


        
          Petr Němeček
        

        
          –
        

        
          Chief Product Officer
Petr Němeček
Chief Product Officer

What you’ll do

  • Own and drive product strategy in your area of responsibility and take ownership over business outcomes and KPIs
  • Define KPIs and understand how they impact our experience and business performance in the long term. Monitor success over a defined period of time
  • Build a substancial backlog of opportunities based on qualitative and quantitative insights (in cooperation with UX, UI, and data analysts)
  • Work with the design and engineering departments to develop solutions and experiments that test hypotheses quickly and drive business impact
  • Stakeholder management (coordinate with internal and external stakeholders to communicate expectations and product revisions)


What we expect from you

  • 4 years of experience in a product management-related role
  • The ability to define and negotiate a roadmap that reflects goals/supports our company vision and mission
  • Demonstrated success delivering innovative and user-friendly, customer-facing products/services with measurable impact rooted in deep customer understanding
  • Experience with product analytics/user behavior is a big advantage (e.g., Mixpanel, HotJar, FullStory, Smartlook, etc.)



  • Proven analytical thinker, including leadership, problem-solving, project management, attention to detail, and organizational skills
  • Ability to juggle competing priorities while navigating ambiguously-defined structures to deliver results
  • Knowledge of the product management lifecycle and related processes
  • B2B SaaS experience is a huge plus
  • Fluent in English

Smartlook is the first company I work at where their values are being lived.

Marek Neubauer, COO

What you can expect from Smartlook

  • ESOP
  • A global B2B SaaS business (customers from 150 countries, 30% of revenue from the US)
  • Up-market focus (from SMBs to enterprises)
  • Customer acquisition through self-service and sales (inbound and outbound) channels
  • A platform-agnostic product with a focus on all major platforms (web, iOS, Android)
  • The perks of being a valued team member. Your voice matters — we will always take your contributions into account
  • An informal work environment: flexible working hours, 5 weeks of holidays per year, sick days, even a day off for your birthday
  • A 10,000 CZK budget for education every year, a MultiSport card, English courses with a native speaker
  • A Vodafone subscription plan (free of charge with unlimited calls, unlimited SMS, and 10 GB of data)
  • Team building events, an unlimited supply of homemade slivovice and rum, and a kitchen stacked with fruits, snacks, ice cream, etc.

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