Open position at Devoteam

L2 IT Technical Specialist 24/7 - Ostrava

Work schedule
Full-time
Address
28. října 3390, 702 00 Moravská Ostrava a Přívoz, Česko

At Devoteam Czech Republic & Slovakia, we focus on IT, security & digital field, transformation management and infrastructure advisory. Our aim is to provide our clients with the top expertise for the best ongoing performance and solid know-how utilisation.

Become a #DigitalTransformaker

YOUR JOB

  • Analysing and resolving incidents for customers on the 2nd and sometimes 3rd level of support while working with leading technologies such as ServiceNow, CyberArk, AWS, Google suites
  • Handling the proper escalation of critical incidents
  • Managing and maintaining different IT environments from the perspective of security
  • Seeking improvements, standardization and automations
  • Creating and maintaining documentation


QUALIFICATIONS

  • Communicative and customer oriented colleague
  • Experience from international environments is an advantage
  • Minimum of 1 year of experience in service delivery teams
  • Understands the basics of IT and is willing to learn fast
  • Capable of independent and efficient decision-making
  • Ability to work well with others, and be a team-player
  • Willingness to work in a 24/7 operations model
  • A good level of spoken and written English, at least B2

BENEFITS AND PERKS

  • Training and certifications in current and high-in-demand technologies and methodologies
  • Transparent career path
  • Unlimited contract
  • Five weeks of vacation and sick days
  • Flexible office hours and home office
  • Multisport card, meal vouchers, team buildings and other company events


        
          Zuzana Cmuntová
        

        
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          HR Manager
Zuzana Cmuntová
HR Manager

        
          David Převrátil
        

        
          –
        

        
          Lead Consultant
David Převrátil
Lead Consultant

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